Paridhi is an undergraduate student and well versed crisis counsellor. She has worked at the helpline for the past 2 years and has gained experience and insight into managing and stabilising crisis situations. Her interests lie in the intervention and prevent of crisis situations in adolescents. She has conducted school workshops on topics such as resilience and continues to hone her skills.

Paridhi has completed over 375 hours as a crisis counsellor with the helpline and has previously worked with schools to conduct workshops for students.

Preeti is an NCERT-certified counselor dedicated to supporting individuals in managing mental health concerns and moving toward a more fulfilling life. She offers a safe, confidential, and non-judgmental therapeutic space grounded in empathy and respect, helping clients gain deeper insight into their experiences. Preeti works with individuals and groups on concerns such as exam stress, anxiety, depression, grief, relationship issues, addiction, self-development, OCD, self-harm, suicidal thoughts, and other life stressors. She follows an eclectic therapeutic approach, drawing from CBT, ACT, DBT, Gestalt therapy, and strength-based models including Narrative Therapy and Solution-Focused Brief Therapy. She is committed to continuous professional growth to provide ethical and effective care.

Preeti has over four years of experience working as a Counseling Psychologist and Crisis Counselor, providing long-term therapeutic support to 100+ clients. She also mentors and supervises emerging crisis counselors and group therapy facilitators. In her role as a School Counselor, she has conducted mental health workshops and offered counseling support to adolescents, while collaborating closely with parents, teachers, and school staff. Additionally, she has gained valuable exposure to in-patient mental health care through her work alongside psychiatrists at the Institute of Human Behavior and Allied Sciences (IHBAS), and by observing psychometric assessments and therapeutic interventions with clinical psychologists at the Amar Jyoti Rehabilitation Centre.